Dispute
A use can start a dispute in an order with status active
or fiat-sent
sending action dispute
, here is an example where the seller initiates a dispute:
{
"order": {
"version": 1,
"id": "ede61c96-4c13-4519-bf3a-dcf7f1e9d842",
"action": "dispute",
"content": null
}
}
Mostro response
Mostro will send this message to the seller:
{
"order": {
"version": 1,
"id": "ede61c96-4c13-4519-bf3a-dcf7f1e9d842",
"action": "dispute-initiated-by-you",
"content": {
"dispute": "efc75871-2568-40b9-a6ee-c382d4d6de01"
}
}
}
And here is the message to the buyer:
{
"order": {
"version": 1,
"id": "ede61c96-4c13-4519-bf3a-dcf7f1e9d842",
"action": "dispute-initiated-by-peer",
"content": {
"dispute": "efc75871-2568-40b9-a6ee-c382d4d6de01"
}
}
}
Mostro will not update the addressable event with d
tag ede61c96-4c13-4519-bf3a-dcf7f1e9d842
to change the status to dispute
, this is because the order is still active, the dispute is just a way to let the admins and the other party know that there is a problem with the order.
Mostro send a addressable event to show the dispute
Here is an example of the event sent by Mostro:
[
"EVENT",
"RAND",
{
"id": "4a4d63698f8a27d7d44e5669224acf6af2516a9350ae5f07d3cb91e5601f7302",
"pubkey": "dbe0b1be7aafd3cfba92d7463edbd4e33b2969f61bd554d37ac56f032e13355a",
"created_at": 1703016565,
"kind": 38383,
"tags": [
["d", "efc75871-2568-40b9-a6ee-c382d4d6de01"],
["s", "initiated"],
["y", "mostrop2p"],
["z", "dispute"]
],
"content": "",
"sig": "00a1da45c00684c5af18cf292ca11697c9e70f2a691e6cd397211e717d2f54362dd401d7567da8184a5c596f48a09693479e67214c23e773523a63d0b1c3f537"
}
]
Mostro admin will see the dispute and can take it using the dispute Id
from d
tag, in this case efc75871-2568-40b9-a6ee-c382d4d6de01
.
{
"dispute": {
"version": 1,
"id": "efc75871-2568-40b9-a6ee-c382d4d6de01",
"action": "admin-take-dispute",
"content": null
}
}
Mostro will send a confirmation message to the admin with the order details:
{
"dispute": {
"version": 1,
"id": "efc75871-2568-40b9-a6ee-c382d4d6de01",
"action": "admin-took-dispute",
"content": {
"order": {
"id": "ede61c96-4c13-4519-bf3a-dcf7f1e9d842",
"kind": "sell",
"status": "active",
"amount": 7851,
"fiat_code": "VES",
"fiat_amount": 100,
"payment_method": "face to face",
"premium": 1,
"master_buyer_pubkey": "0000147e939bef2b81c27af4c1b702c90c3843f7212a34934bff1e049b7f1427",
"master_seller_pubkey": "00000ba40c5795451705bb9c165b3af93c846894d3062a9cd7fcba090eb3bf78",
"buyer_invoice": "lnbcrt11020n1pjcypj3pp58m3d9gcu4cc8l3jgkpfn7zhqv2jfw7p3t6z3tq2nmk9cjqam2c3sdqqcqzzsxqyz5vqsp5mew44wzjs0a58d9sfpkrdpyrytswna6gftlfrv8xghkc6fexu6sq9qyyssqnwfkqdxm66lxjv8z68ysaf0fmm50ztvv773jzuyf8a5tat3lnhks6468ngpv3lk5m7yr7vsg97jh6artva5qhd95vafqhxupyuawmrcqnthl9y",
"created_at": 1698870173
}
}
}
}
Also Mostro will broadcast a new addressable dispute event to update the dispute status
to in-progress
:
[
"EVENT",
"RAND",
{
"id": "2bb3f5a045bcc1eb057fd1e22c0cece7c58428a6ab5153299ef4e1e89633fde9",
"pubkey": "dbe0b1be7aafd3cfba92d7463edbd4e33b2969f61bd554d37ac56f032e13355a",
"created_at": 1703020540,
"kind": 38383,
"tags": [
["d", "efc75871-2568-40b9-a6ee-c382d4d6de01"],
["s", "in-progress"],
["y", "mostrop2p"],
["z", "dispute"]
],
"content": "",
"sig": "20d454a0704cfac1d4a6660d234ce407deb56db8f08598741af5d38c0698a96234fd326a34e7efb2ac20c1c0ed0a921fd50513aab8f5c4b83e2509f2d32794d2"
}
]